Customer's Challenges
Leading technological institutes face significant operational complexity. They manage diverse critical functions, including:
- Admissions and academics.
- Human resources, finance, and procurement.
- Student management and accommodation.
Many institutions struggled with legacy systems that proved difficult to adapt and maintain. This resulted in widespread inefficiencies and operational bottlenecks, impeding institutional agility and effective resource deployment.
Solution Implemented
Captiv’s iProof Platform offered a comprehensive, integrated, end-to-end Institute Management System (IMS). This system was implemented successfully in Indian Institutes of Technology – Chennai, Himachal Pradesh, and Gandhi Nagar. Built with low-code capabilities, the platform enabled rapid development and deployment of tailored applications. The IMS includes over 300 process-apps, meticulously designed to streamline and automate key institutional functions, covering Admission, Academics, HR, Finance, Purchase, Student Management, Accommodation, Faculty Projects, and more.
Supporting over 15,000 users, this fully functional IMS has been well-supported and effectively maintained for over 5 years. Our approach leverages a platform designed for change, recognizing the unique operational fabric, challenges, and complexities inherent in these institutions.
- Contract Management: Automation of contract creation and management, including tracking monthly payments and handling cost escalations.
- Ticketing & Issue Resolution: A system for tenants and administrators to raise and track maintenance requests.
- Booking Management: A tool to schedule and allocate commercial spaces.
- Contract Expiration Tracker: Automated reminders for lease renewals and expirations.
- Payment Tracker: A centralized system to monitor monthly payments.
- Role Management: Customizable user roles with defined access levels.
- Dashboard: A tool for viewing key building metrics like occupancy and revenue.
Benefits Achieved
iProof Platform: Driving Efficiency and Innovation in Education
Implementing the iProof Platform delivered substantial benefits to these leading technological institutes:
- Elimination of paper usage
- 50% reduction in cycle time
- 45% improvement in productivity.
- 60% reduction in effort for compliance reporting.
These improvements significantly increased operational efficiency, reduced administrative burden, and fostered a more sustainable, streamlined institutional environment.
The iProof Platform fundamentally reshaped institutional management for these leading technological institutes. By directly addressing operational complexities with an agile, integrated system, it delivered measurable gains in efficiency and resource optimization. This case study demonstrates how targeted digital solutions empower academic innovation and administrative excellence.
Empower your institution with the iProof Platform and achieve a new level of operational excellence in education management.
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Contact Captiv today to schedule a consultation and discover how our BMS solution can optimize your operations and elevate your tenant experience.